Frequently Asked Questions About the TML Annual Conference and Exhibition

When and where is the TML Annual Conference?

The TML Annual Conference and Exhibition will take place October 9-11 at the Henry B. González Convention Center. The center is located at 900 E. Market Street, San Antonio, Texas, 78025.

What is the attendee cancellation policy for the conference registration?

August 23 was the cancellation deadline for registration refunds. If you are registered and cannot attend, we encourage you to send a substitute.

Important Note: Canceling your conference registration does not automatically cancel your hotel reservation. You must cancel your hotel reservation separately.

When will the attendee registration desk be open?

Registration staff will be available at Attendee Registration located in the Main Lobby (Street Level) for assistance during the following hours:

Tuesday, October 8
1:00-5:00 p.m.

Wednesday, October 9
7:30 a.m.-5:00 p.m.

Thursday, October 10
7:30 a.m.-5:00 p.m.

Friday, October 11
7:30-10:30 a.m.

What is included in the conference registration fee?

The attendee registration fee includes access to educational sessions, the exhibit hall grand opening, the exhibit hall, and the TML Health and Risk Pools’ Breakfast (separate ticketed event, no charge), as well as a conference bag , and refreshment breaks. Tickets for meal functions are not included.

A one-day registration option is available to anyone who would like to attend Wednesday, Thursday, or Friday activities only. The fee includes access to educational sessions and the exhibit hall on the day for which you registered, as well as a conference bag and refreshment breaks. Tickets for meal functions are not included.

The spouse/guest registration fee includes admission to educational sessions, the exhibit hall grand opening, the exhibit hall, and a conference bag. Tickets for meal functions are not included. A city official or employee cannot register as a spouse/guest.

TML Guest Hospitality Suite

The TML Guest Hospitality Suite will be open Wednesday, October 9, and Thursday, October 10, from 9:00 a.m.-4:00 p.m. Shop for jewelry, purses, and skincare products; relax with a chair massage; and enjoy light refreshments.

Special Accommodations

If you require assistance of any kind, including dietary restrictions (such as allergies or sensitivities to particular ingredients), mobility, audio or visual aids, or other assistance, please contact TML at training@tml.org. Please note that individuals with special dietary needs will be responsible for the actual cost of the restricted meal if it exceeds the ticketed meal cost.


For those who need assistance, a limited number of motorized scooters will be available on a first-come, first-served basis. Please inquire about scooters at Attendee Registration. Scooters will only be available on a by-day basis and require an I.D.  Scooters must remain in the convention center and be turned in by the end of each day to charge them overnight.

Will speaker handouts be available?

Concurrent session handouts received by TML prior to the conference will be posted to the conference website and conference app as they are received.

Where should I park?

There are several parking garages located near the Henry B. González Convention Center.  For a complete list of options, visit www.sahbgcc.com/Visit-Us/Location-Directions-Parking.

Will TML provide shuttle buses from the conference hotels to the convention center?

TML shuttle service will be provided to and from conference hotels located more than three blocks from the Henry B. González Convention Center, and will be available during the following times:

Tuesday, October 8
12:30-5:30 p.m.

Wednesday, October 9
7:00 a.m.-5:30 p.m.

Thursday, October 10
7:00 a.m.-6:30 p.m.

Friday, October 11
7:00 a.m.-1:00 p.m.

Are there other transportation options?

You bet! San Antonio offers multiple transportation options to get around easily including shuttles, taxis, local transportation service, bike-sharing, and additional ground transportation choices. For more information, visit www.sahbgcc.com/Visit-Us/Explore-San-Antonio.

Can I earn TMLI credits for attending the conference?

If you are an elected city official participating in the TMLI program, you can earn Continuing Education Units (CEUs) for attending the TML Annual Conference and Exhibition. CEU forms will be available on the conference website. If you have questions about the TMLI program, please email tmli@tml.org or call 512-231-7400.


Resolutions for consideration by TML member cities at the TML Business Meeting on Thursday, October 10, will be available on the TML website well in advance of the meeting. (The TML board voted to recommend to the membership that the Resolutions Committee be eliminated for 2019 and beyond.  From now on, resolutions will be submitted directly to the membership at the TML business meeting.)

In accordance with the TML Constitution, no resolution shall be eligible to be considered at the Business Meeting unless: (1) the same has been submitted at least 45 full calendar days prior to the first day of the Annual Conference; or (2) there is a two-thirds vote of the cities represented at the business meeting in favor of suspending the timely submission rule.

TML Business Meeting

The TML Business Meeting will take place at 3:30 p.m. on Thursday, October 10 in Hemisfair C3 on the Ballroom/300s Level.

Where can I find the Host City Tables?

You can visit the City of San Antonio and the City of Grapevine (location of the October 14-16, 2020 TML Annual Conference and Exhibition) tables located near Attendee Registration in the Main Lobby (Street Level).

Where is first aid located?

The First Aid Station is location in the Main Lobby (Street Level). If you need medical attention, please go to Attendee Registration for help, or ask a TML staff member to contact a first aid representative for you.